Michael J. Bouton
Mr. Bouton is the co-founder and Chief Rainmaker of Viatech Global, an international consulting firm, helping companies large and small become more adept at handling the difficult elements of personnel selection and development. His experience running his first technology company as well as follow on enterprises he became acutely aware of the importance of high performing teams. Intrigued with the advances in technology for understanding human potential he became an accomplished Behavior Analyst, Values Analyst and Certified Axiologist utilizing scientific assessments. For the past 15 years he has helped clients assemble and develop world class teams to compete on the world stage. He lives in the Sandia Mountains outside of Albuquerque, NM, with his wife and partner Dr. Maggie Moore.

Carol Clendinen, RN, LMHC, CAP
Carol has over 30 years in the field of physical and emotional wellness. She is a former intensive care nurse and hospital administrator. Carol is also a licensed mental health counselor. She is a renowned national speaker on issues of mental health and controlling stress in your workplace and your life. Carol has conducted presentations for PAHCOM (Buffalo Conference), Lockheed Martin, Hospital Corp of America, America Assn of Osteopathic Medicine and many other organizations.

Allen Clifford
Mr. Clifford was a business consultant and investor who had previously worked with medical and legal transcription companies in an advisory capacity. Upon realizing that such companies could be run in a more innovative and cost-effective manner, he founded RPI to service the needs of the medical and legal professions.

Owen J. Dahl, FACHE, CHBC
Owen Dahl is a nationally recognized medical practice management consultant with over 24 years experience in consulting and managing medical practices in addition he was in hospital administration for over a decade. Expertise includes: revenue cycle management, strategic planning, mergers and acquisitions, organizational behavior, operational efficiency, and information systems implementation. He is currently a nationally recognized speaker, author and consultant based in The Woodlands, Texas.

Debra Ferenc, BS, CPC-I, CPC, CPC-H, CMSCS, PCS, FCS
Debra is the Medical Insurance Billing and Coding Program Director at Everest University. She is also Senior Consultant/Educator with Medical Recovery & Consulting Experts, Inc. (MRCE).
She has almost 30 years experience in health care administration, an extensive background in health insurance billing and coding, auditing and education. She is the founder and past president of the Gulf to Bay Clearwater Chapter of the AAPC and an AAPC Approved Instructor. Debra is a presenter with several organizations involved in conducting: national teleconferences, coding sessions at live seminars and specialty training sessions on various topics such as Neurosurgery, Pediatric Surgery, and Critical Care. Debra is the author of the book "Understanding Hospital Billing and Coding".

Sarah Freymann Fontenot, BSN, JD
Sarah Freymann Fontenot, BSN, JD is an acclaimed national speaker on legal issues related to the management of health care offices. She has spoken at many PAHCOM Chapters such as Pikes Peak, Traverse City, Marquette and Austin. Sarah strongly supports PAHCOM members and would love to speak at one of your Chapter events. You can contact her at sarah@sarahfontenot.com. You may view her website at www.sarahfontenot.com.

Tracey C. Glenn, CPC, CPC-H, CPMA, CEMC, CCS-P
Tracey Glenn is the Director of Practice Management Consulting at PMSCO. She has worked in both the insurance and physician environments for more than 20 years. Tracey holds a Bachelor's of Business Administration with a concentration in management and statistics from Idaho State University and has been a facilitator and speaker for numerous physician groups, practice administrator organizations, and other health-care related entities. Tracey assists physician practices in the area of selecting and implementing technology solutions, such as electronic health records and electronic prescribing. She is a previous physician practice manager.

Laura A. Kaufman
In addition to overseeing all operations of the company and interacting daily with the respective departments, Ms. Kaufman plays a vital role in cultivating relationships with new and potential clients and designing new, customized solutions based upon budgetary analysis and client goals. She is also responsible for organizing and directing the logistics of all corporate promotional events, with a proven track record of increasing RPI's productivity, revenue and market share.

Randi Kopf
Randi Kopf of Kopf HealthLaw, LLC, in Rockville, Maryland has a general health law practice with a focus in corporate and administrative law, e-health and e-law. She is a nationally sought after speaker on healthcare law and medical technology topics. During Ms. Kopf's 30 years of professional experience, she has taught at universities including Georgetown, authored books and articles, been a featured speaker for professional organizations, and continues to hold leadership positions in Bar and professional associations. Randi has demonstrated her commitment to PAHCOM over the years having given multiple presentations at the national PAHCOM meetings, for various local chapters and was a significant contributor to the PAHCOM Compliance Manual. Her credentials include University of Maryland, J.D., State University of New York, M.S., B.S., Cornell University, B.S., and formerly was a Board certified Family Nurse Practitioner.

Meryl D. Luallin
Meryl Luallin is a healthcare marketing consultant with a nationwide clientele. As a professional "mystery" patient, Meryl frequently visits practices to assess their strengths and limitations with an eye to enhancing both staff member and physician performance. As a physician "shadow coach" she provides one-on-one feedback to doctors to help them improve their scores on patient satisfaction surveys. In addition, Meryl and her team have developed and delivered customer service initiatives at medical practices nationwide, including patient surveys for more than 1,400 practices. Meryl and her partner, Kevin Sullivan authored "Star-Studded Service: Six Steps to Winning Patient Satisfaction" for the Medical Group Management Association and recently launched Spotlight on Service!tm a lively, unique web-based video customer service series for medical groups. Contact: meryl@sullivan-luallin.com

Maggie M. Mac, CPC, CEMC, CHC, CMM, ICCE
Ms. Mac has served the health care industry for over 20 years. She currently serves as the Director, Best Practices Network Operations with Mount Sinai Hospital in New York City. Maggie is a national speaker delivering information to audiences on topics dealing with medical practice compliance issues, personnel management, human resources, internet resources, coding and reimbursement, chart audits and federal regulations. She is a frequent contributor to and serves on the Editorial and Consulting Advisory Board to many health management and coding publications nationally. She has earned numerous awards, recognition and respect for her professional achievements and contributions to the healthcare community across the country.

Jerrie K. Weith, FHFMA
Jerrie is Director of Health Care Services for Anders Minkler & Diehl LLP (AMD) where she provides physicians and hospitals with solutions to complex practice management issues. During her 24-year health care career, Jerrie has served a variety of health care clients including physician practices, large and small. Prior to joining AMD, she was Founder and President of Healthcare Management Alternatives, Inc. Jerrie has a bachelor's degree in accounting, a master's degree in finance, and is certified as a Fellow in the Healthcare Financial Management Assn. Jerrie is a frequent contributor to physician practice and health care journals.

Leslie Witkin
Leslie is the founder of Physicians First, Inc. a medical consulting organization in Orlando, Florida. Her mantra is that health care providers should be "Physicians First". Leslie was recommended by the Orlando Chapter of PAHCOM to be a National Conference speaker because of her excellent presentation to the local chapter. Ms. Witkin has authored several comprehensive manuals for a variety of seminars on a national basis. Participants consistently rate Leslie very high for her clarity and knowledge of the regulatory environment.