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View schedule for: Tuesday, Sept. 15 | Wednesday, Sept. 16 | Thursday, Sept. 17 | Friday, Sept. 18

Pre-Conference Events
Tuesday, September 15

1:00 - 3:00 pm New Medical Manager Workshop
Yucca-Palo (2 CEUs)
Download handout (PDF)
Free Event - Seasoned managers share their insight and answer your questions relating to the strategy of being the linking pin between the clerical staff and the physicians.
1:00 - 4:00 pm CMM Examination
Saguaro - Cholla
Pre-Registration required
2:00 – 4:00 pm Chapter Officers Meeting
Geronimo (0 CEUs)
Open to Chapter Officers and those that are interested in starting a PAHCOM Chapter in their local community. Sharing experiences and developing a strategy for chapter growth.

Wednesday, September 16

7:30 – 8:30 am Continental Breakfast
South Garden
 
8:30 – 10:00 am Share the Laughter:
De-Stress for Success

Elaine Lundberg, MA
Kachina (1 ½ CEUs)
The best comedy is based on salient truth. Elaine knows the underlying truth about the health care industry and how we interact with each other. Her comedy allows us to accept each other and enjoy the ride of life in a physician practice. You will gain an appreciation for your chosen profession and develop the ability to look on the light side.
10:00 - 10:15 am Coffee Break  
10:15 – 11:45 am Effective Policy Administration
Annie Moats
Kachina (1.5 CEUs)
Download handout
(PDF) or (PPT)
Annie is a favorite of the Pikes Peak Chapter of PAHCOM and a secret resource of the West Coast. Her straightforward and logical manner of implementing Office Policies without the negative blowback from physicians and staff are remarkable. Learn how to create a positive work environment that will last for years!
12:00 – 1:00 pm Networking Lunch
Seating by Specialty
Apache
 
1:15 – 2:30 pm Time to Sell?
Randy Bauman
Kachina (1.5 CEUs)
Download handout
(PDF) or (PPT)
In his book of the same title Randy provides guidance on selling and NOT selling. He will share with you unemotional and logical reasons for not selling out to a hospital. Most intriguing is his perspective on eliminating weaknesses in physician income and financial performance. He will include ways to make your existing practice more profitable, efficient and satisfying.
1:15 – 4:15 pm Stop Workplace Drama
Marlene Chism, MA
Geronimo (3 CEUs)
Download handout
(PDF) or (PPT)
Workplace “drama” drains energy from your office practice and takes the focus off of being efficient. Are you working longer and harder, exhausted at the end of the day, dealing with low morale and power struggles? You need to attend this workshop where you will learn practical tools that will put you in charge of your life and your office practice.
2:30 - 2:45 pm Coffee Break  
2:45 – 4:15 pm EHR Stimulus Seminar
Debra McVey, MBA, BSMT(ASCP)
Kachina (1.5 CEUs)
Download handout (PDF)
How much money will the Obama Administration make available for you for the adoption and 'meaningful use' of an EHR (Electronic Health Record)? Get the latest on legislative updates and federal incentives for healthcare technology. Delivered by Allscripts and the EHR Stimulus Alliance by special request from the Delco Chapter of PAHCOM (Delaware County).
4:30 – 6:00 pm Opening Reception
Heavy hors d'oeuvres
Kiva, Pueblo, Sonora
 
6:15 - 8:30 PM Mexican Fiesta
off site
Meet in registration area at 6:15
7:00 - 10:00 pm Hospitality
hosted by AdvancedMD
Cochise
All are invited.

Thursday, September 17

7:30 – 8:30 am Continental Breakfast
Kiva, Pueblo, Sonora
 
8:30 – 10:00 am Disney Success Formula
Disney Institute
Kachina (1.5 CEUs)
Sponsored by VaxServe
Apply the “Value Equation” that Disney uses to your practice decision making. Focus on leadership, people management, service and loyalty as you plan your practice operational interactions. See how to fit together the clinical versus the clerical duties and responsibilities. Disney is famous for their efficient and effective performance. You too can capture the spirit of Disney in your office! Learn how in this fast-paced presentation by Disney trained experts.
10:00 - 10:15 am Coffee Break  
10:15 – 11:45 am Physician Contract Negotiations From Recruitment to Retirement
Rochelle Glassman
Pima (1.5 CEUs)
Download handout
(PDF) or (PPT)
Even you are not involved with Physician Contract Negotiations, you will be affected by them; and you may even be asked to provide your perspective on underway negotiations. Prepare now to demonstrate your expertise in this area. Help your docs deal with a critical task that will affect you and your career for many years into the future.
10:15 – 11:45 am Physician Behavior
Randy Bauman
Kachina (1.5 CEUs)
Download handout
(PDF) or (PPT)
Most workers in America worry about getting along with their boss, but few have to deal with both the boss and the production line worker being the same person. Yes, your physician works on a tight schedule to do the “work” of the organization. You cannot fire the physician and you cannot file a complaint to your boss about the physician. So, how do you resolve difficulties and get what you want. Randy Bauman has written a book on the topic and will share his research with you in this deeply revealing dynamic session. Be prepared to take notes and easily relate to the scenarios that he will describe.
12:00 – 1:15 pm Networking Lunch by State
Apache
 
1:30 – 3:00 pm Medicare Fraud – RACs
Robert Liles, Esq.
Pima (1.5 CEUs)
Download handout
(PDF) or (PPT)
Solo-physician and small-group practices are increasingly subject to overpayment audits by PSCs. With the nationwide expansion of the Recovery Auditing Contractor (RAC) program, providers must be more vigilant than ever to ensure that their Medicare claims comply with regulatory and statutory provisions. Mr. Liles will show you how to minimize the risk to your practice under the False Claims Act and how to respond if subject to an audit.
1:30 – 3:00 pm Red Flag Rules & Critical Updates
Sarah Fontenot
Kachina (1.5 CEUs)
Download handout
(PDF) or (PPT)
Get the latest information on the Red Flag Rules from the person that wrote the Texas Medical Association’s “Red Flag Rules Policies & Procedures” manual. We welcome Sarah back to our speaker platform. She has a strong reputation for providing PAHCOM members with a dynamic presentation filled with candid, straight-forward information that members bring back to their docs to bolster the practice and justify the time and cost of attending the conference.
3:00 – 4:00 pm Dessert in the Exhibit Hall
Kiva, Pueblo, Sonora
 
4:15 – 5:45 pm Ask the Experts
David Saÿen, Audrey Franklin
Jenneth Mandeville
Kachina (1.5 CEUs)
Play Hardball with Medicare, OSHA, HIPAA, and Insurance Reps. This question and answer panel say they can answer your questions. Submit your written questions to the PAHCOM Registration Desk and challenge the answers at this Chris Matthews style “Expert Panel” event. Moderated by PAHCOM Staff so it does not get too hot!
4:15 – 5:45 pm Specialty Workshops
Facilitator Volunteers send email to conf@pahcom.com.
Cochise, Geronimo, Saguaro - Cholla
(1.5 CEUs)
Specific specialties and locations will be posted at the Registration Desk.
A significant benefit of attending the annual conference is the opportunity to converse with other members in your specific specialty that you are not competing with in your local community. PAHCOM stimulates Specialty Networking with their candid Specialty Workshops. Whether your specialty is Gastroenterology or Orthopaedics you will find members that face the same problems that you are facing and have solved them. Get the detailed insight you need to excel in your specialty by attending the PAHCOM Specialty Workshops. There you will connect with friends that will be your resource year after year. Soon, you will be the resource that less experienced managers will look to for advice.
New! E/M Workshop also offered and presented by Maggie Mac
6:30 – 10:00 pm Annual Awards Dinner
Navajo-Hopi, Pima
Attire - Respectful Casual in honor of the Awardees
Entertainment - Donna Moore and Dunning Shaw Variety Show Brought to you straight from "The Villages" of Central Florida! Their portrayals of Sonny & Cher; Rod Stewart; Dolly Parton; Liza Minnelli, and many others will take your breath away. Don't miss this fantastic event of humor, nostalgia, and yes, dancing. Isn't it time that you had some fun?

Friday, September 18

8:00 – 9:00 am Continental Breakfast
South Garden
 
9:00 – 10:30 am CMS Update
David W. Saÿen
Kachina (1.5 CEUs)
Download handout
(PDF) or (PPT)
The hot topics on the speaker circuit regarding the Centers for Medicare & Medicaid Services are electronic health records and where the Obama Administration is going with mandating their use; e-prescribing technology and how we need to safeguard the system; and recovery auditing contractors (RACs) and why Medicare is promoting them on a national scale. Each of those hot topics are going to significantly impact your practice over the next year. Mr. Sayen will tell you when and how.
10:30 - 10:45 am Coffee Break  
10:45 – 11:45 am Annual OSHA Training: Make it Interesting and Effective
David Casavant
Kachina (1.5 CEUs)
Download handout (PDF)
David has studied this aspect of Compliance and designed a process for motivating your staff to conduct the federally required inspections and record-keeping often overlooked in smaller practices. In fact David will share with you the top ten violations and the penalties related to each one. Protect your Practice! Attend this session!
12:00 – 1:00 pm Picnic Lunch
Kachina
 
1:00 – 2:00 pm Feedback Session
Yucca Palo
 
2:00 pm End of Conference
Kick-off to 2010
 

2010 Conference

Plan to join us in 2010 for the 22nd Annual PAHCOM Conference!
September 14-16 2010 at the Caribe Royale in Orlando, FL
We will hold pre-conference sessions on September 13th including the CMM Exam.
Look for more information and registration coming to this page February 2010.

Sponsorship

Sponsorship opportunities are available for our 2010 event. Look for details here in February or email for more information.